Novan El Fahmiansyah
Date of Birth: 11 November 1976
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Supervisor in Dept. Manage Service
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Education
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&Education
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Qualifications
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1994 - 1998 Padjadjaran University
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Professional experience
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Profile
Key Skill
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Professional Experience in Managing Microsoft products
Global experience handle Novell products
Professional experience (5 years directly related to I/T or functional area) or equivalent combination of education/experience
Professional Experience in Managing Middleware Usually ready for 24x7 service
Global experience handle Linux product
Professional Experience in Managing LAN, WAN, PCs, and PABX (NORTEL & AVAYA)
Hardware
· Installation hardware and software for PC.
· Troubleshooting hardware and software.
· Cabling for Coaxial, RJ-11, RJ-12 and RJ-45 (CAT5).
· Maintaining network equipment.
· Install & troubleshoot on printer
Operating System
· Ms Windows 9.X.
· Novell Netware 3.12, 4.11 and 5.1
· Ms Windows NT 4.0.
· Ms Windows 2000.
· Ms Windows XP Home & Pro
· Ms Windows
Utility Applications
· Ms Office 2000, 2003 & XP (Word, Excell, Powerpoint, Access, Frontpage).
· Graphic Design (Adobe Photoshop, Corel Draw).
· Anti Virus (Norton, Mcaffee & Trend Micro).
Networking and Communication
· TCP/IP Concept.
· PaBX Concept.
· WiFi
· Remote access
· VPN
Servers
· Windows Base : NT4, 200, 2003
· Internet Information Server (IIS) for DNS,FTP, Web.
· Exchange server
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Career History
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IT-PC Support
PT. Excelcomindo Pratama SimCard Ponsel Company
Job involved:
· Provide technical support (Hardware & LAN) for internal
Technical Engineer
PT Solusi Integrasi Utama IT Company
Job involved:
· Site Survey, design, Implementation & Maintain nation-wide online ticketing
system network for PT. Pelni ( Pelayaran Nasional Indonesia )
· Providing network solutions for corporate customers, Rack Server and Cabling
Management.
· Provide technical support by phone and site visiting
Field Service and Support
PT. Fujitsu System Indonesia IT Company
Job involved:
· Site Survey, design, Implementation & Maintain system network for Japanesse
Providing network solutions for corporate customers, Rack Server and Cabling
Management.
· Provide technical support by phone and site visiting
On Site Support
PT. Indo EDS Daya Selaras IT Company Merak, Feb 2004 – Nov 2004
Job involved:
· Maintain and monitoring all devices for Dow Legacy & Downet at Merak site
· Provide Technical Support
FS Leader
PT. Jasa Teknologi Informasi IBM an IT Company Merak & Anyer, Nov 2004 – June 2011
Job involved:
· Maintain and monitoring all devices for Dow Legacy & Downet at Merak site
· Maintain and monitoring all devices for Chandra Asri site office (anyer)
· Provide Technical Support
Supervisor in Dept. Manage Service
PT. Jasa Teknologi Informasi IBM an IT Company Merak & Anyer, July 2011 – May 2013
Job involved:
· Manage & Monitoring Projects
· Maintain & Monitoring internal contract document
· Acting as SME in Technical Area
Project handled:
- Data Center Operator BTPN
- Data Center & DRC Operator BNI
- Service Desk BNI
- SysAdmin & Data Center Operator Prudential
- Data Center Operator Bumiputera
- Data Center Operator SunLife
- OnSite Support JLL
- OnSite Support Dow Chemical Company
- Onsite Support Michelin
- TSM Engineer
- Network Engineer
- Project Management Officer
- OnSite Support PAMI/Eastpring
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Other relevant information
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Non formal
Education
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Novell Netware PT. Solusi Integrasi Utama 1999
Microsoft Windows 2000 Server PT. Fujitsu System Indonesia 2001
Linux RedHat PT. Fujitsu System Indonesia 2002
PABX PT. IBM-JTII 2005
ITIL V3 PT. Iversion Indonesia 2008
Leadership Class PT. IBM-JTI 2009
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Signature
( Novan El Fahmiansyah )
